FAQs
Frequently asked questions
product
Are these products safe?
Yes, all our products are made from medical-grade materials and undergo strict quality testing.
Do the products have any odor?
Our products are made with odorless, non-toxic materials and are free from harmful chemicals.
How do I clean and care for the product?
We recommend cleaning with warm water and a toy cleaner, then air drying. Avoid alcohol or harsh chemicals.
Are the products waterproof?
Most products are fully waterproof. Please refer to the specific product description for details.
Are the products quiet during use?
Yes, our products are equipped with quiet motors for a discreet and comfortable experience.
Payment
What payment methods do you accept?
We accept credit cards, PayPal, and various local payment options.
Is my payment secure?
Yes, we use SSL encryption to ensure your payment is secure and your information is protected.
Do you offer cash on delivery?
Currently, we do not support cash on delivery.
How soon will you ship after payment?
Orders are processed and shipped within 1–2 business days after payment confirmation.
Shipping & Returns
Do you ship internationally?
Yes, we offer worldwide shipping.
How long does shipping take?
Shipping usually takes 5–15 business days depending on the destination.
Is the packaging discreet?
Yes, we use plain, unbranded packaging to ensure complete discretion.
Can I track my package?
Yes, you will receive a tracking number once your order has been shipped.
What if my package is lost?
Please contact our customer support—we will assist you with a replacement or refund.
privacy
Will my personal info be shared?
Absolutely not. We strictly protect your privacy and never share or sell your information.